We at LawLancer are committed to protecting your privacy and complying with our duties under the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs).
Collecting personal information
The information you provide to us is predominantly collected to allow us to perform our functions as a connector of law students with legal service providers.
We also want to enhance your use of the Website and continually make improvements to the Website as well as keep you informed of upcoming events and activities that might be relevant to you. Collecting personal information assists us in performing those functions.
Depending on the nature of your dealings with us, the personal information we collect may be including but not limited to your:
Social media profiles;
financial information such as bank account details, PayPal details and credit card details.
In some cases, we may also collect ‘sensitive information’ such as health information, criminal records or information about an individual’s membership of a professional or trade association.
It is necessary for us to collect personal information about you in order for us to carry out our functions as a connector of law students with legal service providers. If you do not provide us with the requested personal information our ability to provide our services may be adversely affected.
How we collect your information
We will generally collect personal information from you directly when you provide your details to us. We may also collect personal information from you indirectly through emails, forms, face-to-face meetings, interviews, registration and attendance at seminars, business cards, telephone conversations, and through use of the services and facilities available through our websites and social media channels (including our blogs, Instagram and LinkedIn channel).
There may be circumstances where we collect personal information about an individual from third parties, for example, we may use third parties to analyse traffic at our website, our blogs and social media channels.
We may also collect personal information through publicly available records such as company and property searches.
Unless required or authorised by law to retain your personal information, we will take reasonable steps to destroy the personal information when we determine that we no longer need it.
Collection of information through our website
When you visit the Website, the server may attach a “cookie” to your computer’s memory. A “cookie” assists us to store information on the pages that may be of interest and how visitors to the site use the site. This information may be used to provide users of your computer with information that we think may interest them. If you choose, you should be able to configure your computer so that it disables “cookies” or does not accept them.
Use and disclosure of information
We primarily collect, hold and disclose your personal information for purposes directly related to the services that you have requested, or otherwise to enable us to carry out our functions as a connector of law students with legal service providers.
This may include disclosing the information:
to entities who assist us in providing our services (including hosting and data storage providers and debt collectors);
on social media sites on which we have a presence;
where we are required to by law; and
any other purpose provided we have obtained your express consent to do so.
Personal information may also be used for reasonably expected means such as direct marketing purposes. This includes sending you newsletters, invitations to events that we host or support, special offers, notifications about legal or industry developments, and information about other services offered by us by post, telephone or any form of electronic communication. Generally, we do not promote third parties, but there may be circumstances in which we send you information about third parties with whom we have a business association.
You can opt out of our direct marketing services at any time by emailing “unsubscribe” to Janelle@helixinnovation.solutions.
We will still send you what we consider to be essential information relating to the services we provide, even if you opt out of receiving direct marketing material.
Third Parties and your information
So that we may use your personal information for the purposes identified above, we may disclose it to external providers of services such as IT and marketing service providers.
We may disclose your personal information to the extent that we are required to do so to comply with any legal obligation, or to establish, exercise or protect our rights or property (or those of any third party), or to avoid injury to any person.
We are not responsible for the content or practices of any third party sites or their privacy policies regarding the collection, storage, use and dissemination of your personal information.
Transfer of Information Overseas
We may use third party service providers who are based overseas and as such we may disclose your personal information to third parties in foreign countries. By providing personal information to us you consent to this disclosure.
Whilst we do not in the usual course of our business, disclose or transfer any personal information to information to overseas recipients, you acknowledge that we are not responsible for the privacy practices of these third parties and that the APPs do not apply to third parties located overseas.
Access to your personal information
If you request access to the personal information we hold about you, we will respond to your request within a reasonable period of time. Where reasonable and practicable, we will give access to the information in the manner you request. This will be subject to any exemptions allowed under the Privacy Act. We may charge a reasonable fee for providing that information of which you will be advised of in advance.
Updates to this Policy
This Policy will be reviewed from time to time to take into account new laws and technology, changes to our operations and practices, and the changing business environment.
Any complaint will be investigated, and you will be notified of the making of a decision in relation to your complaint as soon as practicable.
If you are not satisfied that we have resolved your query or complaint, you can contact the Office of the Information Commissioner:
PO Box 10143
Adelaide Street Brisbane